Terms of Service

1. Agreement to terms

By signing up for ClearRival, you agree to these Terms of Service. ClearRival is operated by Volt Grid Ltd. If you do not agree to these terms, do not use the service.

2. The service

ClearRival monitors publicly accessible information about competitors you specify and delivers weekly competitive intelligence briefings via email. We monitor pricing pages, job postings, review sites, press releases, and changelog activity.

We do not monitor login-required pages, private databases, or any information that is not publicly accessible. All monitoring uses publicly available data sources.

3. Free trial

New accounts receive a 14-day free trial. No credit card is required to start a trial. At the end of the trial period, monitoring pauses unless you subscribe to a paid plan. We will notify you by email on day 13 of your trial.

4. Subscription and payment

Paid subscriptions are billed monthly. Prices are listed on the ClearRival website. Payments are processed by Stripe. By subscribing, you authorise recurring monthly charges.

All prices are in USD. Taxes may apply depending on your jurisdiction.

5. Cancellation

You may cancel your subscription at any time by contacting hello@clearrival.com. There are no contracts and no cancellation fees. Your subscription will remain active until the end of the current billing period.

6. Acceptable use

You agree not to:

• Use the service to monitor companies in a way that violates applicable laws
• Resell or redistribute intelligence reports without our consent
• Attempt to access other customers' data
• Use the service to harass, defame, or harm any individual or organisation
• Submit false or misleading information at signup

7. Intellectual property

The analysis, interpretation, and recommendations in your weekly briefings are created by ClearRival and licensed to you for your internal business use. You may not republish or redistribute reports without attribution.

The underlying monitored data is sourced from publicly accessible websites and is not our intellectual property.

8. Limitation of liability

ClearRival provides competitive intelligence for informational purposes. We do not guarantee the accuracy, completeness, or timeliness of information we monitor. Business decisions made based on ClearRival reports are made at your own risk.

To the maximum extent permitted by law, our total liability for any claim related to the service shall not exceed the amount you paid us in the 3 months preceding the claim.

9. Service availability

We aim to deliver weekly briefings every Monday at 9am UTC. We do not guarantee uninterrupted service. If a weekly briefing is missed due to a service failure, we will make reasonable efforts to deliver a catch-up briefing.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms. In the case of termination due to our decision (not cancellation), we will refund any unused prepaid subscription period.

11. Changes to these terms

We may update these terms from time to time. We will notify you of material changes via email at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance.

12. Governing law

These terms are governed by the laws of the jurisdiction in which Volt Grid Ltd is registered. Disputes shall be resolved through good-faith negotiation before any legal proceedings.

13. Contact

Questions about these terms? Email hello@clearrival.com.